Dr. Lice 911 began when I realized that families were desperate for calm, natural, judgment-free support in a moment that feels chaotic and embarrassing. Parents want someone who comes in with clarity, confidence, and a gentle approach — not chemicals, shame, or panic.

With my background in Traditional Chinese Medicine and holistic wellness, I created a service that brings peace into the home, teaches families what’s actually necessary, and offers natural guidance that aligns with my values of safety, softness, and empowerment.

Today, Dr. Lice 911 is a private in-home care team, providing same-day support across Tampa Bay with a focus on compassion, comfort, and restoring harmony to the family environment.

We bring calm energy into one of the most stressful parenting emergencies.

🌿Natural, Calm Support for Overwhelmed Families

Dr. Lice 911 was created to bring peace, clarity, and private support to families facing one of the most stressful moments in parenting: lice.

We know how quickly panic, shame, and overwhelm can take over.
Our mission is to restore calm, confidence, and control in your home — using gentle, natural, child-friendly methods. All of this guidance is educational, supportive, and non-medical.

Many families come to us after trying harsh chemical kits, rushed salon visits, or advice that only made the situation more stressful.

🌙 Our Approach

We work inside your home because that’s where your family feels most secure.
Every visit is designed to feel:

• calm

• private

• supportive

• grounding

• child-friendly

We bring only natural tools and gentle methods, and we use everyday household items to keep everything familiar and comfortable.

Our role is to guide, support, and educate — not to provide medical or cosmetology services. It’s natural, family-centered support designed to help your home feel peaceful and in control again.

🌞 What We Are Not

To stay fully transparent:

• We are not medical professionals in this role.

• We do not diagnose or treat conditions.

• We do not cut, style, or chemically alter hair.

• We do not provide salon, therapeutic, or clinical services.

• We do not offer cleaning or disinfection services.

We are a natural family support service — specializing in calm, empowerment, and emotional resilience.

🌺 Why Families Choose Us

Parents call us because we provide:

• Same-day support when panic hits

• Natural relief without chemicals

• A calming presence during chaos

• Clear guidance and simple steps

• Emotional reassurance for kids and parents

• Discreet, private care in the home

• Non-judgmental help that feels safe

We believe families deserve kindness, not shame — and children deserve patience, not fear.

🌿 Our Mission

Our mission is to help families feel:

• grounded

• confident

• informed

• supported

• empowered

We’re here to make the hardest parenting days easier, softer, and more manageable — one household at a time.

🌟 Founder

Dr. Nidia Diaz, OMD
Founder of Dr. Lice 911
Traditional Wellness Practitioner • Family Support Specialist

Trained in traditional natural medicine and emotional wellness support, Dr. Diaz brings a grounded, compassionate approach to every family she serves.

Her focus is always on care, calm, and clarity — not chemicals, shame, or fear.

We’re here to support you — naturally, gently, and without judgment.

Sancho is my tiny chihuahua with a huge healing heart.
He came to our family through the Humane Society, and from the moment we met him, it was clear he carried an unusually calm, grounding spirit.

Over the years, Sancho has been raised alongside my young children and has developed a soft, steady presence that helps kids feel safe during lice checks. Many children instantly relax when he enters the room — some choose to hold him, others let him curl beside them, and many simply feel comforted by his gentle energy nearby.

Sancho supports anxious kids, brings calm to the room, and helps children stay relaxed during checks. He can even sniff hats, blankets, and hairbrushes for scent markers, adding a fun and lighthearted moment to help break the tension.

His support is always gentle, always optional, and always magical.
Just a tiny being with a naturally healing heart —
the perfect companion in a moment when families need calm the most.

Rupert is the calm, steady voice families hear when they first call Dr. Lice 911. A proud military veteran with a lifetime of grit, humor, and heart, he now supports our mission while navigating his own health challenges…and still shows up every day with that unmistakable Southern-fried charm.

Rupert has a rare gift:
within seconds, parents feel safe.

He listens without judgment.
He reassures without rushing.
He gently guides overwhelmed moms through those first panicked moments so they don’t feel alone or ashamed.

For many families, Rupert is the steady breath that brings them back into balance before I even arrive.

Parents often say:
“I felt better the moment he answered the phone.”

His presence is grounding, comforting, and deeply human — the perfect beginning to the calm, holistic support we bring into every home.

Irene joins me on visits to bring her warm, motherly presence into the home. She assists with light tasks that help the session move quickly and smoothly, and many families say her calming energy feels steady, reassuring, and grounding.
Her support allows me to stay focused on the detailed inspection and emotional guidance while she helps your home feel lighter and more manageable during a stressful moment.

She assists with gentle, simple tasks like sectioning hair, preparing tools, tidying the workspace, and helping me efficiently through the visit so I can stay fully focused on the detailed inspection, the emotional support, and keeping your child relaxed.

She also helps with small, practical things families often appreciate during a lice emergency…such as helping gather laundry that needs to be washed, helping organize items that need to be bagged, and guiding you through the non-toxic disinfection steps I teach. Her presence turns a chaotic moment into something manageable and grounded.

Kids adore her, moms trust her instantly, and every family feels the warmth she brings into the home.
She is gentle, respectful, and has a naturally calming way of helping your space feel lighter, clearer, and more under control.

She helps me bring a smoother, more supportive experience to every home we visit.